I have no idea what these reviewers are talking about. THEY ARE OFF THEIR ROCKERS. THESE GUYS ARE FIRST CLASS. The first time I had an experience with Pro Auto care was about 4 years ago when I brought my wife's Subaru in for a new timing belt. About 2 hours after I dropped my car off, Manny (the so called horrible liar as quoted in some of these reviews), called me to let me know that there was a lot more going on than just the timing belt. Here's the first time Manny went way above and beyond for me...he said several seals were bad and I was about 150 miles away from the 100k mark on the vehicle. Manny told me there was a sevice bulletin on the engine seals and as long as I took my car in before 100k, Subaru would replace all the engine's gaskets at no charge. Then he told me he already booked an appointment at a Subaru dealership for me, because only actual dealers were allowed to do the warrantee work. He also told me it would save me a lot of money to have the Subaru dealership do the timing belt since they would already have the engine out of the vehicle anyway. So he sets an appointment for me at another dealership and turns down $1000 worth of work, because it'll save me money on labor to have the dealership do it while they're doing the warrantee work. Does that sound like the same guy these other reviewers are depicting??? I don't think so. Pro Auto has been servicing my vehicles ever since and Manny and the entire staff have been absolutely great. These guys ARE trustworthy. Are they as cheap as some random guy you'll find on Craigs List? No. Are they fair, do they get the job done correctly, and will they back up their work? Absolutely. THESE GUYS ARE THE BEST. I couldn't believe these reviews I'm reading. I can only believe that someone is trying to sabotage them. I know about 15 people that go to them and you can bet, I'll be reaching out to them to help Pro Auto out, because they're that good. By the way, they now service my entire companies fleet of vehicles, because their work is so good. DON'T HESITATE TO GO IN AND SEE THEM!