Reviews & Testimonials for Pro Auto Care

Thorough. Courteous. Prompt.

Thorough. Courteous. Prompt.

I’ve had some bad experiences over the last few years with auto shops in the area. I was hesitant but hopeful about coming to Pro Auto Care. I am so glad I went. Alex at the front desk was friendly, professional and knowledgeable. He explained everything to me (what they were doing to my car, about their shop, and the staff expertise) did not pressure me to get repairs right away and was courteous. As a female I’m always hesitant about going into auto shops by myself. I felt welcomed and was not talked down to by the staff. I got a list of the items that would need repairs in the future, with prices, and discussed when I would need to get the repairs done. I didn’t sit in the waiting room, but it looked nice and comfortable. Snack and drink selection seemed nice as well.

I've dealt with both Pro Auto locations over the years and have always been treated fairly. I will return to Pro Auto for my car services

The whole crew was outstanding! Amazing work was done on my vehicle and amazing customer service every time we had a call! The communication was transparent and empathetic! I was looking for a local shop to support during these uncertain times and I truly believe it will be a long-lasting relationship for years to come!

The service was completed with care and consideration of time promised.

Service was fantastic

So unlike other auto care companies. Pro auto Care mission is to be completely transparent with the customer and deliver 100% quality work ASAP. Anthony is a great person who really took the replacement of my cars headlights as a personal endeavor. That made me feel good and I will return and encourage you too spend your money here

Great customer transparency and no bull type of approach

So far, so good. I just recently decided to take my vehicle here for an oil change and tire rotation because the place I had been using for years would require that they keep the vehicle all day for simple oil changes. Pro Auto had it done in 30 minutes. They were professional. Found a seeping seal in a front axle joint, took a photo of it, verified through Car Fax that I had just had this axle and seal replaced in February, and suggested that I take it back to the shop that did the work to have the seal replaced under warranty. They also checked all my other fluids and found them to be acceptable and advised me of a schedule and cost to replace at another time. All in all a good experience. I'll continue to work with them....and continue to rate and review.